To Our Valued Guests,
The safety of our guests and staff are our highest priority.
Our inn has always prided itself on great hospitality and intimate accommodations, and we will do our best to continue to serve our guests with high standards and quality. That said, things may look and feel a little bit different for a while as we have added extra safety precautions.
Adjusted Practices in Our Cottages and Rooms
The main house and cottage suites are both available for your stay and reservations will be spaced with a day in between guests. Our staff continues to provide thorough cleanings of each room between guests, and we have intensified our attention to detail, especially as it comes to sanitizing each surface in the room.
For those with reservations in the cottages, breakfast will be delivered in disposable containers to your doorstep at the time you request each morning. Wine and cookies will be in your room upon arrival.
For those staying in the main house, wine and cookies will be waiting for you in your room upon arrival. Breakfast will be served at 30-minute intervals to spread out guests in the dining room.
Those with reservations in the cottages will be checked-in in the driveway so you can remain in your car.
Those staying in the main house will have a touch-free check-in experience with all proper social distancing procedures in place.
After you book your reservation, please call us at (405) 321-2200 so that we can go through any inn procedures with you.
We also ask that you call us approximately 20 minutes before your arrival so that we are ready to greet you to check you in.
Updated Cancellation Policy
In these unprecedented times, we know you need a cancellation policy that isn’t a headache. We want to make sure you can relax about all phases of your getaway, including the planning stage. So if you need to change or cancel your trip, please keep this timeline in mind:
- Cancel >6 days before scheduled reservation for a full refund
- Cancel 1-5 days before your scheduled reservation for a 1-night hotel voucher good towards a future reservation and the balance as a refund
- Cancel <24 hours before your scheduled reservation and receive the balance of your stay as a hotel voucher good towards a future reservation
Mask Mandate for City of Norman
As of August, students from all over the world will be coming back to Norman for in-person classes at the University of Oklahoma. This is great news! As a community, Norman has decided to take precautionary measures as it prepares for students this fall. Currently, there is a mandatory mask update. You can get the full details from the city here.
What this means for guests at Montford Inn is that masks are now required in all common areas of the inn, including at check-in/check-out, in the dining area, main inn areas, and other places where social distancing isn’t possible. We thank you for your cooperation in this matter.
During Your Stay and Cleaning
To protect both our guests and our staff, no staff will enter the room once guests arrive and for one day after their departure. We regret that this will not allow us to serve you with the standard of hospitality we desire.
Because we will not be able to enter the room during your stay, we ask that you assist us in keeping it tidy. A large trash bag will be provided, and we ask that you place it on your doorstep either daily or at the end of your stay. We would also ask that you hang all used towels in the bathroom before your departure.
We continue to assess the situation at hand and will continue to communicate with you as things change. It is our greatest desire to serve you with the hospitality you’ve come to expect at Montford Inn, and we will continue to work to that end while keeping our guests and staff safe.
Looking forward to seeing you soon,
William, Leigh Ann, Phyllis, Tegan and Liz
Please note: while we will do our best to accommodate any specific room requests, we cannot guarantee availability due to the one-day window between guests. We will contact you immediately if we need to adjust any reservations.
“We are all travelers on our own journey…and we are all dealing with our own issues. Our mission at the Montford Inn is to help our fellow travelers’ path be a little less difficult.”